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Common Problems with Customized Solutions
PROBLEM
SOLUTION
1. REDUCE HIGH CUSTOMER ACQUISITION COSTS (CAC)
Implementing cost-effective marketing and sales strategies considering CAC, LTV, AOV, and their impact on profitability (optimizing paid advertising, email marketing, loyalty programs, review programs, SEO)
2. LACK OF PROPER DATA, ANALYSIS, AND REPORTING
Perform analysis and implement reporting systems to make data-driven decisions and optimize the performance of the business
3. WEBSITE THAT IS NOT OPTIMIZED FOR CONVERSIONS
Optimizing website for conversions, speed, and usability, and troubleshoot technical issues that may be causing loss of sales
4. POOR INVENTORY MANAGEMENT
Manage inventory effectively by implementing different inventory management strategies such as efficient inventory reporting & forecasting
5. INEFFICIENT CUSTOMER SUPPORT
Improving training for customer support, optimizing helpdesk technology & collecting feedback from customers
6. HIGH RETURNS AND CHARGEBACKS
Identifying the root cause for returns and chargebacks + implementing strategies to reduce the impact of hectic fees & consistently losing product
7. POOR LEADERSHIP & TEAM PERFORMANCE
Enrolling the team into the vision, providing the team clear KPIs to measure their performance and streamlining communication channels & project management systems
About Daniella
Daniella Serquen is a fractional COO and executive director of eCommerce companies. Daniella has helped build online companies from 0 to 7 figures in annual sales. Daniella founded her first company while she was still in college. Fast-forward, Daniella became president of BalanceGenics, a USA-based online dietary supplement company. After going through the process of selling the company, she began to share what she had learned about building & scaling eCommerce companies.
Daniella loves partnering with mission-driven founders and CEOs. Daniella believes in the ability of human beings to evolve through personal development and self-education. Daniella believes in the importance of learning to regulate our emotions, communicate, create empowering habits, and change old ways of thinking that prevent us from reaching our full professional and personal potential.
Daniella studied Bilingual Audiovisual Communication at the Carlos III University of Madrid (Spain) and graduated from California State University Long Beach, California (USA) with a degree in Film & Electronic Arts and a specialty in Production. Daniella was born in Peru, she lived in southern Spain for most of her life and now lives in Orange County, California. Daniella is bilingual in English and Spanish.
I would highly recommend Daniella to any business or team. Daniella brings positive energy, a vast array of knowledge, a commitment to success, and compassionate leadership every day. She is committed to growing the company she is working with and the members of her team.
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Do you need help with making money online and growing your e-commerce business?
If so, check out my friend and amazing entrepreneur's website for details!
Bob Donnell, Founder @everythingnextlevel.com
Daniella is a phenomenal eCommerce game changer. If you're looking for EXPLOSIVE GROWTH... hit her up!