I am a spreadsheet kind of person... However, when it comes to managing projects and teams Asana is really where it is at. A massive time saver, this platform provides a frame for everyone to engage with the short term "to do's" (tasks) and the long term vision (bigger projects extended over time). Lots of teams in our digital industry use Asana for project management. 

P.S. I have tried the premium plan and I don’t think it is fully necessary - unless you want to create private projects and/or create milestones (which are pretty cool), but the basic free version of this tool is just awesome.

Slack is a cool messaging platform to keep work conversations in one place - so you don’t have to try to find the latest conversations in your email, text, google doc comment, google hangouts. Perfect place to have quick conversations that don’t need to be an email or a meeting, and it also allows you to view the history of conversations, create threads of conversations for specific topics (channels), have private conversations, save files inside the platform. etc. I would say that it makes sense to start using Slack when your team starts scaling and/or projects start diversifying and you notice that it is hard to keep track of conversations and that are multiple meetings are happening to update different people.

Upwork connects businesses with independent professionals and agencies around the globe. I have had way better luck with Upwork than with Fiverr or other recruiting platforms, so I have hired a lot through Upwork. Amazing place to find designers, VAs, Advertising experts, web developers...

I am definitely a Zoom user. A bit pricey, especially if you have to record calls in the cloud and need to buy the extra space. You may want to try Google Meets, it is on my list to try to cut costs down. I've also tried Loom, and while I love it, it always glitches for me.

Google Sheets is a spreadsheet, but in the cloud. The best part of using Google Spreadsheets is that you can collaborate with multiple people at the same time in real time. I LOVE a good spreadsheet, so I use this for most general planning and some team management, projections, forecasting, creating lists...

LOVE IT! Surface just gave me a tool for all my madness and sketches haha this is a great tool for whiteboarding digitally - you can export the work you did on the whiteboard as an image and share it with your team if you need to or archive it. No more saving huge paper pads, or taking photos of the whiteboard with weird glitches of light.

Not sure if this goes in this category, but I have been using Grammarly since I came to the USA. Even if English is your first language, Grammarly has a free version that is useful to catch any grammar errors. They also even give you phrase recommendations so you can up your game in written English. 100% recommend

A cool choice for an LMS (learning management system) if you want to use it to train your customer support team - or for any other staff training. It may be a little pricey per user, so do your research beforehand to explore your options. I enjoyed their interface, the multiple options to add quizzes, videos, and track progress - a good Adobe product!